Services and Fees | zylaridxa.com

Service scope

What is included, task by task

Nothing is promised verbally. Every task we perform for a Kyiv apartment is listed below and mapped to the fee tier that covers it.

● included in this tier · ○ not included

Service scope and tier inclusion
Task	What it covers	Included in
Task	What it covers	Essential	Managed	Full service
Listing setup	Copy, amenities and calendars for Airbnb, Booking.com and Expedia	●	●	●
Minimum nightly rate	Your floor rate applied to every date, never changed without your word	●	●	●
Seasonal rate changes	Proposed by us and applied only after your written approval	○	●	●
Guest messaging	Replies within one hour between 08:00 and 22:00 Kyiv time	●	●	●
Check-in support	Door codes, arrival instructions and same-day guest issues	○	●	●
Turnover and cleaning	Cleaner scheduling, linen and consumables restocked between stays	○	●	●
Cleaning cost invoicing	Charged at the cleaner's rate, listed line by line in the weekly ledger	○	●	●
Repairs under your ceiling	Ordered and paid without further approval	○	●	●
Repairs above your ceiling	Quote sent to you first, work ordered on your written approval	○	○	●
Weekly payout ledger	Nights sold, average nightly rate, platform fee and net payout in UAH	●	●	●
Monthly reconciliation	Platform fee reconciliation and a full export of every ledger line	○	●	●

Fee percentages are listed under fee tiers, and a worked example sits in the weekly payout ledger.

Fee tiers and monthly minimums

Management fees are charged on realised booking revenue only. Cancelled, refunded or unpaid stays are not billed.

Tier, percentage of realised booking revenue, monthly minimum and included tasks
Tier	Fee	Monthly minimum	Included in
Listing only	8%	UAH 1,800	Listing setup on Booking and Airbnb, calendar and rate-floor sync, one monthly payout statement.
Standard management	15%	UAH 3,500	Everything above, plus guest messaging, turnover scheduling, cleaning vendor coordination, weekly payout ledger, repairs up to UAH 5,000 without prior approval.
Full operations	22%	UAH 6,000	Everything above, plus key handover, quarterly property inspection, utility and registration document filing preparation, seasonal rate review.

Minimums apply per property per month and are offset against fees already earned that month.
Tier changes take effect on the first day of the next billing cycle. No exit fee.
Repairs above your stated cost ceiling need your written approval before any work starts.
No tier carries a booking, occupancy or income guarantee.

See the sample weekly payout ledger Ask which tier fits your property

Sample weekly ledger

One week, line by line

Every owner statement uses the same rows, so each figure can be checked against the booking or invoice behind it.

Weekly owner statement, Monday 6 to Sunday 12, amounts in UAH
Line	Basis	Amount (UAH)	Status
Gross booking value	5 nights sold, UAH 2 400 average nightly rate	+12 000,00	Confirmed
Cleaning fee collected	2 guest turnovers, UAH 800 each	+1 600,00	Confirmed
Platform commission	3% of realised booking revenue	−360,00	Confirmed
Management fee	15% of realised booking revenue	−1 800,00	Confirmed
Cleaning cost	Contractor invoice for 2 turnovers	−1 200,00	Paid
Utilities and consumables	Laundry and guest supplies, receipted	−540,00	Paid
Net payout to owner	Transferred Tuesday, 14th	9 700,00	Scheduled

Figures cover a seven-day window with 5 nights sold across 2 bookings. Management fees are charged on realised booking revenue only. Cleaning is billed at cost with the contractor invoice held against the statement, and consumables are reimbursed on receipts. Owner payouts leave every Tuesday in UAH. Weekly totals move with demand, seasonality and platform visibility, so no booking, occupancy or income volume is guaranteed.

See the fee tiers and monthly minimum Read the owner control rules

Owner control

What you keep control of

Management fees are charged on realised booking revenue only, and they never buy us the right to make pricing or spending calls on your behalf. Four decisions stay with you for the whole contract term, in writing.

Minimum nightly rate: You set the floor. We may list above it, never below it. Any night sold under your floor is a breach and is corrected on the next weekly payout.
Rate changes need written approval: Seasonal and event pricing is proposed to you by email before it goes live. No approved reply, no change. Weekend uplift and holiday premiums run only inside the range you signed off.
Repair cost ceiling: Routine fixes and consumables stay inside the ceiling you set at onboarding. Anything above it needs your written approval before work starts, and the invoice is filed with the payout ledger for that week.
Pause rights: You can pause listings with 48 hours notice for renovation, personal use or a change of plan. Nights already booked are honoured, and no management fee applies to nights that do not sell.

Every rate change, repair approval and pause request is logged against the same weekly ledger you can audit line by line in the sample weekly payout ledger. To put your floor and ceiling in writing, send them through the contact form.

Next step

Request the scope and fee sheet before you sign anything.

Send the property address, the bedroom count and the minimum nightly rate you will accept. You get back an itemised scope table and a written fee percentage, charged on realised booking revenue only.

Request the scope and fee sheet Or call +380 939 973 5232