Review your flat before we quote a fee

Send the details of the property you want managed. We reply with a written scope table and a fee stated as a percentage of realised booking revenue plus a stated monthly minimum.

You set the minimum nightly rate.
Seasonal rate changes need your written approval.
No booking, occupancy or income guarantee.

Direct contacts

Reach the ops desk without a form

The same team that runs the weekly ledger answers these channels. Use them when a flat needs a rate change, a repair approval or a correction to last week's payout line.

Email: contact@zylaridxa.com
Phone: +380 939 973 5232
Registered address: 8 Lesi Ukrainky Blvd, Kyiv, 01133, Ukraine
Reply window: Email and phone requests are answered within one business day. Property review requests take up to two business days because we check the building, the rate band and the platform history first.
Registered entity: PE zylaridxa.com, EDRPOU 84452902. Single tax payer; VAT optional.
Legal representative: Martin Costa, Managing Director

Prefer a written request? Send it through the property review form and check coverage before you do. Fee tiers and what sits inside each tier are listed on services and fees.

Coverage and hours

Five cities, one desk, one overnight line

We manage apartments in Kyiv, Lviv, Odesa, Dnipro and Poltava. If your property sits outside these cities, we say so on the first call instead of taking the listing and improvising.

City	Districts we actively manage	Onboarding lead time
Kyiv	Pechersk, Podil, Holosiivskyi, Shevchenkivskyi	5 working days
Lviv	Halychanskyi, Frankivskyi, city centre	7 working days
Odesa	Prymorskyi, Arcadia, Fontanka	7 working days
Dnipro	Shevchenkivskyi, Sobornyi	10 working days
Poltava	City centre, Podil district	10 working days

Desk hours, Kyiv time

Monday to Friday09:00 – 19:00
Saturday10:00 – 16:00
SundayClosed, messages answered Monday

Overnight emergencies run on a separate duty line: lockouts, water damage, heating failure and access problems between 20:00 and 08:00. The duty host escalates to a coordinator within 30 minutes, and repairs above your cost ceiling wait for your written approval until morning.

For a property outside these cities, send a property review request and we will confirm coverage in writing. Direct channels are listed on the contact page, or call +380 939 973 5232.